TacomaBeast offers a 60 day no hassle refund/exchange policy on all uninstalled items that are returned in their original packaging. All refunds are subject to up to a 10% restocking fee based on the total paid and 15% after 60 days. If an item has been installed or tampered with, it is not eligible for a refund. You may elect for a refund for store credit that is not subject to a restocking fee.
Exchanges for products of similar value are not subject to a restocking fee, however, the customer will be responsible for shipping cost to send/receive new products. A TacomaBeast customer service representative will reach out to you in order to complete your exchange.
Returns are processed as soon as possible upon reception and you will receive an email notifying you of the refund amount or contacting you regarding your exchange. Please be advised that once the refund is issued, it will take about 3-4 business days to clear the wires and be posted to your account.
Can I cancel my production order such as grille, overland bed rack, sliders, etc?
All orders which are built-to-order and have a lead time can only be canceled within the 3 days of purchase. After that, production is started and we are unable to cancel it.