Received wrong gen brackets, didnt get any update or response til a few days later just to be told i need to wait til they relay the issue to someone else, then finally got sent a label and was advised as soon as i send out the order, to email the customer care rep to get my replacement sent out.. now still pending to be advised when my replacement will be shipped out. And according to tracking , it shows it was delivered already to you guys.. i requested either my correct item or a refund but rep wanted to make it sound like i was going to get my replacement expedited, still have not heard or received the correct item even though it was the warehouse error not mine. First time purchasing and not a very pleasant one..